Warranty and returns

Warranty

All Bookman products have a 2-year warranty against defects in materials and workmanship, counted from the date of purchase on your receipt. The warranty applies when the product is used as intended, under normal conditions. It does not cover normal wear and tear, accidents, acids, water, misuse or neglect, and is limited to the value of the product. It applies in addition to your statutory rights in your country.

All returns are inspected and approved by Bookman, or our distributor in your country, before a repair or replacement is authorised.

Warranty claims and returns

Bought from bookmanvisibility.com, or your shop can't help? Use the form below. Bought from a shop? Contact the shop first.

Returns within 30 days of receiving your order. See our return policy for the full terms.

Please don't send anything before we've replied. We'll tell you what happens next.