Lightstick

Got this to attach to my rucksack for when Im out walking to alert cyclists and runners on shared paths. Easy to clip on and remove and comes in a lovely purple colour! The clip could be a bit sturdier but we shall see.

I ordered 2 lightsticks and both came with a severely yellowed light section instead of the clear-frosted appearance it is supposed to be. First and most importantly, it affects the lighting performance, making the light appear very dim and dark yellow. This completely defeats the purpose of the light and although I understand the orders come from a warehouse, it is the team's responsibility to prevent defective items from being shipped to customer. Secondly, it is obvious that the cover material on the light section is not suitable for its use, or maybe needs to be further quality tested.

When I emailed to ask for help, "customer service" (Using that term on them is truly shameful) 2 weeks to ask me if I wanted a 50% off refund or exchange.. which I asked for an exchange. Now, all I want is a refund since I will never use or recommend their products to any cyclist or commuter again. The last email from them was on 4th Dec and today is the 15th. I have sent 2 separate emails to ask for help since 4th Dec and have still not received any response.

In the first email, it mentioned that the initial delay in reply was due to Black Friday, but this is not a reasonable timeframe either. Either hire ACTUAL customer service staff, or find a way to run your independent business like a professional.
I am not sure how this team could sleep at night knowing that they are hustling their customers this way.

purchased two months ago and with light usage, not even daily, the on/off button has stopped working. unit still charges fine. very poor reliability. would not recommend for what is an expensive "premium" product.

ok, saw this advertised, looked into it and saw it'd be useful for the kids when they are out and about during the dark nights. Click them onto jackets, backpacks, etc. Easy to use, they understood quite quickly how to switch on/off and change the lighting functions. So very happy with that. Charging time is quick and, so far, battery seems to last a few hours.

I guess my disappointment now is finding the price has dropped and there is also a kids version of this light.

From a build quality point of view, it appears to be somewhat robust. But time till tell if it suffers from the usual adventures kids will have out and about.